Contact information

Contact Us

If you have any questions regarding our harness sizing guides, leash tensile specifications, car seat cover dimensions, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Zoxa Paws
Website: zoxapaws.store
Email: support@zoxapaws.store
Phone: +61 8 9796 7300
Business Address: Lucy Victoria Avenue, Australind, Western Australia 6233, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AWST)

Important Note: The physical address listed above is for corporate administrative operations only. Please do not dispatch returned pet accessories or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.